Privacy Policy

Privacy Policy

This Privacy Policy explains how Zeal Hill processes personal data through zealhillearth.casa. It applies to visitors, prospective clients, and other individuals who communicate with us through the site.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Data Category

Data We Collect

We may process contact details, identity information, enquiry content, technical identifiers, usage data, and records of communications. Where relevant to legal services for the IT sector, we may also process information contained in messages, documents, or instructions that users choose to submit.

The categories collected depend on the way the site is used.
Collection Source

Sources of Data

We collect data when a user completes forms, sends a message, requests information, or otherwise interacts with the site. We also receive limited technical data from browsers, devices, and service providers that support hosting, security, and analytics functions.

Information may come from direct submissions, site activity, and routine technical logs.
Cookie Type

Cookies Used

We may use session cookies, persistent cookies, and similar technologies. These may support core site functions, remember basic preferences, and help us understand how the site is used so that we can maintain performance and security.

The site uses a limited set of cookies for operation, preference handling, and basic measurement.
User Control

Cookie Controls

You may block or delete cookies through your browser, but some site functions may not work as intended if cookies are disabled. Where the site offers a cookie notice or preference tool, those settings may also be used to adjust non-essential cookies.

Cookie preferences can be managed through browser settings and, where available, site controls.

Contact Information

Email contact
Telephone contact
+27 14 208 6504
Postal address
5 Abrey Road, Kloof, 3610
Privacy contact

Use the contact details below for privacy questions, requests, or complaints about this policy.

User Rights

Your Rights

Subject to applicable law, you may ask to access, correct, or delete personal data, or object to certain processing. You may also raise concerns where you believe information is inaccurate or no longer needed for the purpose for which it was collected.

Available rights may depend on the nature of the data and the reason it is held.
Requests

How Requests Are Handled

To protect privacy, we may need to verify a request before responding. If a request is accepted, we will act within a reasonable period and in line with applicable law. Where a request cannot be fully granted, we will explain the main reason where permitted.

Requests are reviewed against identity, scope, and legal requirements before action is taken.
Data Retention

Retention of Data

We retain personal data for the period needed to handle enquiries, maintain business records, meet legal and regulatory duties, and protect our legitimate interests. When data is no longer required, we delete it, anonymise it, or archive it in a restricted form where retention is still necessary.

Records are kept only for as long as they are needed for the stated purpose or a legal obligation.
Policy Updates

Policy Changes

When we update this policy, we will post the revised version on the site and change the effective date where appropriate. If a change is material, we may provide additional notice through the site or by another reasonable method.

We may revise this policy to reflect legal, operational, or technical changes.
01

How We Use Data

We use personal data to respond to enquiries, provide requested information, manage client or prospect communications, operate and secure the site, improve service quality, maintain records, and meet legal or compliance obligations. We may also use data to detect misuse, troubleshoot technical issues, and support internal administration.

Processing is limited to operational needs and lawful business purposes.
02

Service Providers

We may share personal data with hosting, security, communications, analytics, and administrative service providers that support the operation of the site. These parties are expected to use the information only for the services they provide and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosure

We may share personal data where disclosure is necessary to comply with law, court process, lawful requests, or regulatory obligations. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Zeal Hill, our users, or others.

Disclosure may be required for compliance, dispute handling, or protection of rights.